Q1: What is the minimum order quantity for the first order?
A1: 1,000 pcs or total amount for your first purchase reaches USD10,000/order.
Q2: How can we get to know the quality before placing an order?
A2: Samples are provided for quality test.
Q3: How can we get samples from you?
A3: Samples are available, you just need to take care of the freight by below three ways.
***Offering us the courier account
***Arranging pick-up service
***Paying the freight to us by bank transfer.
Q4: What's loading capacity for 20ft and 40ft container?
A4: Max loading capacity is 26tons,exact loading capacity depends on the model you choose and the country you come from.For further information,please contact us.
Q5: How long is the delivery time?
A5: 30-35 days after received the deposit. If you have special requirement on delivery time,please let us know.
Q6: What's the payment terms?
A6:T/T, 30% deposit and 70% balance before shipment.
Q7: What should we do if quality defects occurred after received the goods?
A7: Please kindly send us photos with detailed description by email, Haits will solve it for you immediately,refund or exchange will be arranged once verified.
Q8: Is it possible to load mix-products in one container?
A8: Yes, it's available.
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